Account and Billing Questions
Find specific answers about account and billing in Gantt Creative's project management features.
Account and Billing Questions
1 question about account and billing
Managing Your Subscription
Changing your Gantt Creative subscription is quick and easy. Here's how to upgrade or downgrade your plan:
Upgrading Your Plan
Go to Account Settings
Click on your profile picture in the top-right corner and select "Account Settings".Select "Billing & Plans"
Navigate to the billing section to see your current plan and available options.Choose Your New Plan
Select either Pro or Business plan based on your needs.Complete Payment
Enter your payment information and confirm the upgrade. You'll have immediate access to new features.
Plan Comparison
| Feature | Free | Pro | Business |
|---|---|---|---|
| Projects | 3 | Unlimited | Unlimited |
| Team Members | 3 | 10 | Unlimited |
| Export Formats | PNG | All Formats | All Formats |
| Priority Support | ✗ | ✓ | ✓ |
Downgrading Your Plan
If you need to downgrade:
- Follow the same steps as upgrading, but select a lower-tier plan
- Your plan will change at the end of your current billing cycle
- You'll retain access to premium features until the billing period ends
- Projects and data are never deleted, but some features may become unavailable
Important
Data Safety:
What happens to my projects when I downgrade?
Don't Worry:
All your projects and data remain safe. If you exceed the limits of your new plan (like number of projects), you'll simply need to archive some projects or upgrade again to access them.
Billing Questions
For billing issues or questions, contact our support team at Gantt Creative support and we'll help resolve any concerns quickly.
Account and Billing
Need More Help with Account and Billing?
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